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Client Testimonial

Aon (formerly Assessment Solutions Inc.)

“I found working with the Tata team to be a pleasant experience. All members we interacted with were diligent, organized, punctual, and responsive. The Tata team brought strong project management skills to the table in addition to their creativity and sensitivity to our needs."

Chris Reynolds
Vice President, Corporate Development
Aon (formerly Assessment Solutions Incorporated)

Screenshot of the REPeTrain customer service training program

Winner of the Call Center Magazine Product of the Year 2001 for REPeTrain, a customer-service training program.

 

Screenshot of the REPeTrain customer service training program

The program uses different scenarios depicting possible interactions with customers, points out common communication errors, and offers solutions.